About Us.

Protego is the work of several highly passionate individuals, who want to support dealers with warranties. Whether this is a warranty purchased to provide cover against Mechanical Breakdown of a list of cover components or are happy to self-fund their dealer Guarantee, then we are the partner for you. 

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  What we do

Warranties registration process

As your Warranty Partner, we have invested in the things that affect you. Warranty entry is simple and online taking a few minutes and at the end of the process, you will get your own branded documents that you are able to email to your customer. 

You will need to tell us about the
vehicle :

Vehicle info

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  Registration number
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  Current mileage
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  The Last service carried out

We will need to know about the owner of the vehicle :

Owner info

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  Name and Address
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  Email Address
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  Telephone Number

We will need to know about the owner of the vehicle :

That is what we do!

The information allows us to deal with your claims efficiently, effectively, and always with a desire to get them back on the road and driving. 

• 
  Customers interaction

How we deal with your customers

At Protego, we prioritize delivering a seamless experience for your customers. Here’s how we ensure their satisfaction:

Our claims team understands the motor trade, so you’ll speak with
industry experts

Our claims teams bring extensive motor trade experience, ensuring you’ll speak with like-minded professionals who understand your challenges. This expertise enables us to process claims efficiently and provide practical, industry-specific support tailored to your needs.

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  Claims teams are telephone-based, all within the UK.
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  Calls are answered in a couple of rings and claims are dealt with swiftly.

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  We treat your customers with care and respect.
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  We talk to customers in simple language, not mechanical jargon.

“With our claims team, you’re speaking to people who truly understand your needs. Their motor trade experience ensures expert support and a seamless claims process every time.”

“With our claims team, you’re speaking to people who truly understand your needs. Their motor trade experience ensures expert support and a seamless claims process every time.”

Personalized and professional
dedicated account management
services

We work closely with you to understand your needs, provide personalized support, and ensure your warranty program operates seamlessly, helping you maximize customer satisfaction and profitability.

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  We commit to treating you as an individual.
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  We will call you each month to thank you for your business and see what we can do to support you.
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  We will analyse your vehicles, and see how we can support you in driving down costs.
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  We will talk to you about additional training and support.

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  Offer upselling training to increase your profits. Talk about the positioning of the warranty during the part exchange evaluation and other tips.
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  Support your service team to deal with difficult customers.
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  We will review your account to see how we can support you, and as our business partnership grows we will look to add additional products, to ensure maximum profit from each customer transaction.

• 
  Contact us

Call 0330 088 3007

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• 
  Make an enquiry

Looking for more information?

We’re glad to discuss your Dealership’s requirements. So please fill in your details below and one of our team will get in contact.